I went looking for the best bag I could find to suit me and organise my work requirements - I go into industrial environments daily and need a bag to hold assorted bulky equipment such as high vis vests, tape and laser measurers, safety glasses, files, folders and notepads, plus a laptop and personal stuff. After spending a lot of time looking on-line and in stores too, I was delighted when I found this Osprey Courier pack. It's absolutely brilliant, almost as if it was designed exactly to suit me. It's even better than that really, since I looked at a lot of other bags first and most just didn't do what I wanted, and those that came close were either far more expensive or lacked some of the features or quality of this bag. I will be recommending this to my work colleagues who will also require a similar bag - It's just great!