Love how much room there is. Spare clothes for the gym, water bottle, lunch - they all fit along with laptop and work docs. Love the bottom pocket for cords. Super convenient side pocket to whip out the laptop at the airport is my favorite feature. I know that there are other packs with a helmet holder but it would be so cool if there was a hidden one on this pack for those of us who like to mix work with play while travelling. Maybe one that can fold out of a little pocket on the front flap? The pack is likely the cleanest looking of the commuter daypacks so I can understand not wanting to mess up the look with a helmet holder but it sure would be nice. I'm not sure what all the zipper comments are about. I think the zippers on this pack are perfectly appropriate, they don't seem cheap to me at all.