Choose Your Own Route to Rewards
We are Routefinders—resourceful, courageous, defining adventure for ourselves.
Join our ranks and start earning with every purchase. It’s as easy as gearing up for your next adventure at osprey.com!
FREQUENTLY ASKED QUESTIONS
Why join Routefinders Rewards?
It’s free and easy to join. You’ll automatically receive rewards points on osprey.com purchases to use toward future gear. It’s our way of showing appreciation to the Osprey community.
How do I join?
Create an account at osprey.com(Opens in a new window)(Opens in a new window). It’s totally free, and you get 50 points just for joining. If you already have an account, log in(Opens in a new window)(Opens in a new window) to access, receive and redeem rewards points.
How do I receive and redeem rewards points?
Receive: Create an account(Opens in a new window)(Opens in a new window) to receive your first 50 points—it’s easy! From there, there are many ways to earn points, like signing up for texts, following us on Instagram or writing a gear review. Receive rewards points for just about anything purchased from osprey.com ($1 spent = 1 point earned) or collect points along all the other Routes to Rewards (see above).
Redeem: Make sure you’re logged in to your osprey.com account during checkout, then redeem your rewards points in the payment section.
What rewards can I use my points on?
100 points = $5 discount
200 points = $10 discount
500 points = $25 discount
1000 points = $50 discount
1500 points = $75 discount
2000 points = $100 discount
Do points expire?
Points have a lifetime of one year from the date you receive them. After that, they will automatically expire and disappear from your points balance. Sign up for emails and texts(Opens in a new window)(Opens in a new window) to be reminded before your points expire so you don’t miss out. Plus, you earn points when you sign up for emails and texts!
Why am I having trouble redeeming my points?
Sorry for the trouble! There are a couple of likely causes. Before reaching out to customer service, check for the following:
1. Are you logged in to the right account?
2. Do you have enough points for the reward you’re trying to redeem?
If your answers to the above questions are “yes” and “yes,” please contact us(Opens in a new window)(Opens in a new window) and we will help sort it out!
How do I check my rewards points balance?
Once you’ve joined, easily view your rewards points balance on your osprey.com Account page(Opens in a new window)(Opens in a new window). Your points balance will also be visible during checkout so you don’t forget to redeem your rewards.
Can I use my points with other discounts or promotions?
Rewards points cannot be redeemed with any other offers, discount codes or promotions.
How do I write a verified gear review or verified photo gear review?
After purchasing gear from osprey.com you will receive an email with a review request. Submit your review through that email to have it published as a verified gear review on our website. Add a photo to make your review extra helpful to others AND earn extra points!
I’m an Osprey Pro member. Can I earn/use rewards points?
Pro Deal members are not eligible to participate in Osprey’s Routefinders rewards program. Pros receive great year-round discounts at osprey.com(Opens in a new window)(Opens in a new window) without requiring points or rewards. If you currently have points through Routefinders, we encourage you to redeem them prior to applying for Pro Deal. You will lose access to any remaining points/rewards upon Pro Deal approval.