Customer Service

Need help selecting the right pack? Having trouble with fit or sizing? Give us a call or drop us an email. We'd love to help.


U.S. Customer Service
  

866.284.7830
Contact Us
M-F, 8am - 5pm, MST

U.S. Warranty, Parts
and Repairs

Repairs
Parts Requests

International Customer Service and Warranty

Please click here to contact a distributor in your region

All Mighty Guarantee

Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.

 

* Osprey Packs warranty policies do differ around the globe. If you live outside the United States, please visit the International Customer Service page to locate the Osprey Distributor closest to you.