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man walking across alpine tundra
man walking across alpine tundra

WORN ZIPPER? RIPPED FABRIC? WE GOT YOU.

Osprey will repair any damage or defect for any reason free of charge — whether it was produced in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.

poco child carrier
poco child carrier

POCO®

7 YEAR ALL MIGHTY GUARANTEE: POCO CHILD CARRIER AND ACCESSORIES Osprey Child Safety Products LLC will repair any damage or defect for any reason free of charge during the first seven years from the date of manufacture. If we are unable to perform a functional repair on your Poco Child Carrier or Poco Accessory, we will happily replace it. Additional or replacement parts should only be obtained from manufacturer, importer or organization responsible for its sales.

poco child carrier
poco child carrier

SOELDEN | SOPRIS PRO

Osprey Packs, Inc. will repair any damage or defect to the Osprey avalanche airbag backpack for any reason free of charge during the first five years from the date of manufacture. If we are unable to perform a functional repair on your Osprey avalanche airbag pack, we will happily replace it. *Warranty excludes Alpride E1 Airbag System No repairs or replacements will be made on avalanche airbag backpacks after five years from its manufacture date. For any questions about the Alpride E1 unit warranty, visit www.alpride.com

Raptor Pro
Raptor Pro

RAPTOR PRO

Osprey Packs, Inc. will repair any damage or defect to the Osprey Raptor Pro pack, for any reason, free of charge during the first five years from the date of manufacture. If we are unable to perform a functional repair on your Osprey Raptor Pro Pack, we will replace it.* *This product has a limited lifetime and should be replaced in case of signs of damage or wear. Inspect your pack for signs of wear prior to each use. The warranty does not cover user damage. No repairs or replacements will be made on Raptor Pro packs after five years from the manufacture date. If sending your Raptor Pro in for a warranty claim, the D30® protector must be sent in as part of the pack for inspection or replacement. Do not remove the protector or send it separately.