man walking across alpine tundra

ALL MIGHTY GUARANTEETM

Committed to a Lifetime of Adventure

Since 1974, Osprey has been dedicated to designing and manufacturing high-quality products. If you discover any defect in material and workmanship under normal use and maintenance, we will repair or replace it free of charge.

For further details please see our AMG declaration(Opens in a new window)

ISSUE WITH YOUR PACK? LOOKING FOR A REPLACEMENT PART OR REPAIR?

Our aftersales and repair team is ready and available to give any Osprey product the care it needs this season. Requests for All Mighty Guarantee may be made on products that have been purchased directly from Osprey or from an authorised retailer and requires a proof of purchase

Our warranty and repair team is ready and available to give any Osprey product the care it needs this season.

Need a
Reservoir Repair?

Contact our trusted partners at HydraPak to get your reservoir expertly repaired.

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Osprey products carry a 30 year AMG. The following exceptions carry a limited AMG depending on their practical lifespan.

poco child carrier

POCO®

7 YEAR ALL MIGHTY GUARANTEE:
POCO CHILD CARRIER AND ACCESSORIES

Osprey Child Safety Products LLC will repair any damage or defect for any reason free of charge during the first seven years from the date of manufacture. If we are unable to perform a functional repair on your Poco Child Carrier or Poco Accessory, we will happily replace it. Additional or replacement parts should only be obtained from manufacturer, importer or organisation responsible for its sales.

poco child carrier

SOELDEN PRO | SOPRIS PRO

Osprey Packs, Inc. will repair any damage or defect to the Osprey avalanche airbag backpack for any reason free of charge during the first five years from the date of manufacture. If we are unable to perform a functional repair on your Osprey avalanche airbag pack, we will happily replace it. *Warranty excludes Alpride E1 Airbag System No repairs or replacements will be made on avalanche airbag backpacks after five years from its manufacture date. For any questions about the Alpride E1 unit warranty, visit www.alpride.com

Raptor Pro

RAPTOR PRO

Osprey Packs, Inc. will repair any damage or defect to the Osprey Raptor Pro pack, for any reason, free of charge during the first five years from the date of manufacture. If we are unable to perform a functional repair on your Osprey Raptor Pro Pack, we will replace it.* *This product has a limited lifetime and should be replaced in case of signs of damage or wear. Inspect your pack for signs of wear prior to each use. The warranty does not cover user damage. No repairs or replacements will be made on Raptor Pro packs after five years from the manufacture date. If sending your Raptor Pro in for a warranty claim, the D30® protector must be sent in as part of the pack for inspection or replacement. Do not remove the protector or send it separately.

We set uncompromising standards for pack functionality, durability and repairability.

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